Privacy Statement

This Privacy Statement describes how Laila AI Inc. (“Laila”) and our subsidiaries and affiliates collect, use, share and protect business, financial, and personal information. This statement applies to all information collected or submitted on this website and mobile applications (“Site”). This notice is available on the homepage of this Site and at every login page where personally identifiable information may be requested.

Laila is committed to protecting the privacy and security of all information that we process in order to provide services to our clients. We use reasonable care to protect your data from loss, misuse, unauthorized access, disclosure, alteration and untimely destruction. We grant access to personal information about you only to our employees, agents, and service providers so they can provide products or services, process and service your account, and administer our business.

Information Collection and Use

What information is collected

We limit the collection of personal information to the information that we need to administer and improve the Site, to provide our products and services (“Services”) to our customers, and to fulfill any legal and regulatory requirements. 

The categories of personal information that we collect may include, but are not limited to:

How personal information is collected

We do not require you to provide any personal information in order to have general access to the Site. However, in order to access or use certain information, features or Services at the Site, you may be required to provide personal information. Personal information is primarily collected:   

How personal information is used

We use the information provided on the Site to perform the Services you request. We limit the collection of private customer information that we need to:

Is personal information about me secure?

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

How aggregated, non-personal information is used

We may collect general, non-personal, statistical information about the users of the Site and our services in order to determine information regarding the use of our Site and general information about our customers. We may also group this information to provide general aggregated data. The aggregated data will not personally identify any customers or visitors to the Site.

How cookies are used

A “cookie” is a piece of data that our Site may provide to your browser while you are at our Site. The information stored in a cookie is used for user convenience purposes, such as reducing repetitive messages, tracking helper tool versions, and retaining user display preferences. If a user rejects the cookie, they will be able to browse the Site but will be unable to use our secure client tools.

Other parties, such as third party ad networks, may collect information about an individual’s online activities when a consumer uses our website.

Links to Other Websites

For your convenience, we may provide links to other websites and web pages that we do not control.  We cannot be responsible for the privacy practices of any websites or pages not under our control and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

We encourage our users to be aware when they leave our site, and to read the privacy statements of every website that collects personally identifiable information.

Children under 13 years of age

This site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 years of age.

California privacy rights  

California Civil Code Section 1798 allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. Laila does not share any California consumer personal information with third parties for marketing purposes without consent.

If you are a California resident and would like more information, please contact your service representative.

Parties With Whom Information May Be Shared

We do not sell or disseminate customer information collected on the Site to any third parties under any circumstances, except to fulfill legal and regulatory requirements or to facilitate customer requested transactions.

Information is shared to facilitate the Services needed in order to properly and efficiently handle duties related to your account. We may share information with:

How to Access and Correct Your Information

Keeping your information accurate and up-to-date is very important. You can review or correct your account information by contacting a customer service representative. If you have an account at the Site, you can make changes to your account information after you login to the Site from your PC or wireless device and using the online tools.

Safe Harbor Privacy Statement

Websites to which this Safe Harbor Privacy Notice ("Notice") applies are United States-based websites and are subject to United States law. Laws related to Personal Data vary by country. For example, Personal Data collected in the European Union is subject to laws based on the European Union Data Protection Directive. Laila, its subsidiaries and affiliates are self-certified under the Safe Harbor privacy framework as set forth by the U.S. Department of Commerce regarding the collection, storage, transfer, use and other processing of consumer customer, supplier and other Personal Data transferred from the European Union and Switzerland to the United States.

For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce's Website http://www.export.gov/safeharbor/.

Changes to This Privacy Statement

This statement may be revised from time to time due to legislative changes, changes in technology or our privacy practices or new uses of customer information not previously disclosed in this Statement. Revisions are effective upon posting and your continued use of this Site will indicate your acceptance of those changes. Please refer to this Statement regularly.

If you have any comments, concerns or questions about this Privacy Statement, please contact your service provider.

 

Last revised date: March 5, 2019